We provide comprehensive support for business e-mail. Most of the organizations we support choose Microsoft Office 365 or G Suite as their e-mail products can also include robust office productivity software. Zoho or RackSpace are acceptable alternatives for businesses with more minimalist needs or seeking lower cost solutions.

Examples of e-mail support requests we handle on a daily basis:

• Tenant management: we can help to create new users, block access for terminated employees, archive old inboxes, create e-mail distribution lists, and more.
• Mail flow issues: inbound or outbound. Not receiving e-mail as expected? Is your business e-mail getting stuck in spam filters or otherwise not reaching its intended recipient? We can help.
• Inbox organization: mail flow rules, filters and labels to maximize e-mail productivity and organization.
• Inbox cleanup: is your inbox approaching its maximum data quota? We can help with cleanup or upgrading your inbox.
• Spam quarantine: e-mail is the most vulnerable attack surface for most small to mid-sized organizations. Spam, phishing, social engineering and other malicious e-mails distracts users, keeping them less productive, and at worst can pose significant security risk for organizations. We employ AppRiver SecureTide to minimize the incidence of unwanted inbound mail.

E-mail & Anti-Spam Pricing

For e-mail inboxes, we match the retail pricing of major providers. For Anti-Spam / Anti-Phishing filtering we employ AppRiver SecureTide — cost is $6 / mo (base cost) plus $1 / mo per user with a minimum monthly rate of $10 / mo for smaller organizations (less than 5 users). AppRiver SecureTide is optional but highly recommended.